MUZAFFARABAD (Kashmir English): Internet and mobile services have been down in Azad Kashmir and Muzaffarabad for over 48 hours, creating serious hardship to residents and businesses alike.
The inability to connect has caused disruption in businesses and offices, making it difficult to even handle daily life chores and to connect with one another.
Additionally, Many medical patients are facing difficulties provision of medical care and services because of this disruption.
Residents are also expressing their frustrations against mobile cellular companies that bring in millions in revenue to Azad Kashmir and provide residents little in terms of quality services.
Many residents have accused the cellular companies are charging for 4G service, but are only providing 3 G connectivity to the residents.
Users report having slow 3G connectivity, and simply maintaining a connection has remained unreliable.
The situation has created demands for the Pakistan Telecommunication Authority (PTA) to take note and improve regional service quality.
The disruption in internet and mobile services has highlighted the need for dependable, effective communication services in this area that routinely uses these services for daily living, and more importantly, emergencies.
Earlier, Users across Pakistan have been facing difficulties using X, formerly known as Twitter, since the afternoon.
The Twitter services have been down across the nation, making it difficult for users to access the social media platform.
Users are having trouble getting on Twitter on both their mobile phones and desktops. The disruption reportedly started around 4-5 pm on Saturday, and citizens have been unable to get on Twitter, even with VPNs.
Down Detector, a website that monitors internet downtimes, received several complaints of Twitter being down around 4 pm in Pakistan.