ISLAMABAD (Kashmir English): The list of the world’s best airlines of 2025 has been released, with Qatar Airways named the world’s best airline according to the annual ranking compiled by the global air passenger rights organization AirHelp.
Qatar Airways has returned to first position after five years. The ranking is based on three key elements of the airline’s overall performance – punctuality, customer feedback, and claims processing, which are given equal weight.
According to the list, each airline was given a score out of 10 and the 2025 ranking was prepared based on these scores.
This year, Qatar Airways performed outstandingly in all three areas – punctuality, customer feedback, and claims processing. According to the material provided, the organization clarified that Qatar Airways was recognized as the world’s best airline on these grounds.
For the first time in the last five years, the airline has returned to its previous position, which is the result of its continuous efforts and its full compliance with the given standards.
The second position in the ranking went to Etihad Airways of the United Arab Emirates, which also scored strong marks on all three criteria. The UK’s Eugene Atlantic came in third on this year’s list, reflecting its effective performance in its scoring system.
According to the material provided, AirHelp’s annual ranking aims to tell passengers which airlines in the world are proving to be better in terms of punctuality, passenger experience, and claims processing.
These three elements have been declared the basis of this ranking, which is clearly visible in this year’s list. The order of Qatar Airways, Etihad Airways, and Eugene Atlantic has emerged in the light of this criterion.
This sensitive ranking also reflects the trends in air travel in 2025, as it includes direct passenger feedback, experience, and overall responsibility of airlines.
In all respects, this list is based on the information provided and the scoring principles stated, without any additions.
