How to appeal a wrong e-challan: complete guide

How to appeal a wrong e-challan: complete guide
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LAHORE (Kashmir English): Motorists in Lahore who receive an e-challan for a traffic violation they believe they did not commit can now challenge the disputed ticket online through the Punjab Safe Cities Authority (PSCA) e-challan portal.

The facility allows citizens to check their traffic tickets, identify disputed challans and submit review requests digitally, eliminating the need to visit a traffic office in person.

How to review a disputed e-challan

Motorists can follow these steps to submit an online review request:

  • Visit the official PSCA e-challan portal: Open echallan.psca.gop.pk.
  • Enter required information: Provide the details requested by the portal to access the relevant challan.
  • Verify the ticket: Check the displayed information and make sure it is the e-challan being disputed.
  • Select “Review”: Click the Review option available with the relevant ticket.
  • Complete the request: Enter the required information and submit the review application through the portal.
  • Wait for the decision: The concerned authorities will examine the request and communicate the outcome after completing the review.

Lahore Traffic Police offers assistance

The online review mechanism provides motorists with a convenient way to raise objections against potentially incorrect e-challans without making a physical visit to a traffic office.

Citizens who experience difficulties while submitting their review request can contact Lahore Traffic Police at 0322-5638888 for guidance and assistance regarding the e-challan review process.

Motorists are advised to carefully check the information entered on the portal before submitting a complaint to ensure that the correct traffic ticket is being challenged.

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