ISLAMABAD (Kashmir English): The Pakistan Telecommunication Authority (PTA) recommends that mobile users should activate the Balance Save service, which provides free balance protection, to stop their mobile data usage from generating extra charges.
The Pakistan Telecommunication Authority (PTA) warns mobile users to watch out for unexpected balance deductions, which happen when their data packages reach the end of their validity period or when their data usage reaches its maximum limit because they continue to use mobile internet services at higher Pay-As-You-Go (PAYG) costs.
Cellular Mobile Operators provide a complimentary Balance Save service to customers, which includes PayG Save and PayG Blocker, that stops all internet activity when their data bundle reaches its limit, thus preventing any further data consumption until their remaining balance gets depleted.
How to Get Free Balance Service
Consumers can activate this service by dialing these numbers: *275# (Jazz), *4004# (Zong), *6611# (Ufone), and *342# (Telenor). The PTA works to protect consumer rights while making telecom service delivery transparent. /PTAOfficialPK Pakistan Telecommunication Authority www.pta.gov.pk
How to prevent mobile data overcharging
Earlier, Pakistan Telecommunication Authority (PTA) issued an important advisory addressing the growing concern of unexpected and excessive mobile data charges.
PTA stated that “many consumers continue to access internet services even after expiry of data bundles or exhaustion of available limits, resulting in Pay As You Go (PAYG) charges, which can consume mobile balance in no time without any intimation to consumers.”
To address this critical issue of mobile data overcharging in an effective manner, PTA has announced that consumers can access the free ‘Balance Save’ (PayG Blocker) service available across all major mobile networks in Pakistan.
“This facility will disconnect internet services once data bundles are consumed, thus preventing any further consumption leading to unwanted deductions from the balance.”
Mobile phone users can activate this protective feature through simple codes provided by their telecom networks.
| Jazz | Zong | Ufone | Telenor |
| *275# | *4004# | *6611# | *342# |
Furthermore, PTA also reiterates that it remains fully committed to safeguarding consumer rights and fostering greater transparency in the telecommunications sector. This initiative is part of continued efforts to ensure that users are provided with fair, clear, and predictable mobile services without any hidden charges.
Through this announcement, users are encouraged to activate this service right away in order to avoid any unexpected charges and gain better control over their mobile services.
