ISLAMABAD (Kashmir English): Pakistan Telecommunication Company Limited (PTCL) on Saturday warned of the disruption in internet connectivity in the country due to submarine cable cuts, after users complained about the internet outage.
According to the PTCL statement, the fault occurred near Jeddah, affecting partial bandwidth capacity on the SMW4 and IMEWE cable systems. These are the two key undersea cables that connect Pakistan to global networks.
It added that service disruption is expected to cause a slight reduction in quality during peak usage hours.
The statement further said that international partners are working on a priority to restore the damaged links, while local teams are arranging alternative bandwidth to mitigate the impact on users.
“We sincerely appreciate our customers’ patience and understanding during this time.”
The statement came after users reported an outage on Saturday morning, the data from Downdetector showed.
The internet watchdog reported that disruptions start to record overnight before a surge in complaints by 9 am. At least 16 reports of outage were seen on the graph at 10:09 am.
The internet company has assured that services will stabilize once the repair work on the damaged cable is completed.
