BAHRAIN (Kashmir English): The fintech industry in Pakistan has experienced service interruptions because of increasing regional conflicts, which caused SadaPay to announce that all users of its app lost access because of infrastructure problems resulting from recent drone strikes in the Gulf.
The fintech company announced through its social media update that all users are currently facing problems accessing its app. The company stated that its operation depends on Amazon Web Services (AWS), which provides service from its Bahrain location, but service interruptions started after the March 1st drone strikes.
The AWS region that was affected experienced worse conditions, which led to an entire app shutdown that affected all our users. SadaPay (Private) Limited operates as a Pakistani private limited company that delivers financial services through its Mastercard debit card and digital wallet product.
The company announced that it must address operational issues that stem from physical damage to shared cloud infrastructure, similar to other financial services that operate throughout the Gulf and the wider region.
The company stated that users who encounter this problem should understand that SadaPay does not bear responsibility for the situation. The company is treating this matter with urgent attention. Iran denies talks with US after Trump postpones strikes on power grid.
The company declared that the customer funds would remain protected during the outage and that the customer funds would remain fully traceable. The system enables users to use debit cards and ATMs while performing transactions at POS.
The company expressed its sincere apologies to customers who faced difficulties and thanked them for their understanding. The ongoing situation develops as Middle Eastern tensions remain intense with Iran, the US, and Israel executing missile attacks, which result in extensive destruction of regional facilities.
SadaPay acknowledged a system issue that caused incorrect deductions and negative balances in customer accounts. The company apologized for the disruption and assured users that all affected balances
